This
month I got a reminder from Manilla that my cable Internet bill had increased by $2.04 from the regular $38.94 bill
to a whopping $40.98. How could this happen? Instead of
just shrugging my shoulders and blindly waiting for my autopay to cover the bill, I decided to call Time
Warner Cable and see what was up.
Internet Modem Lease fee
While chatting with a customer service representative, I
found out two interesting tidbits about my cable Internet account.
First,
I found out that I was being automatically charged $3.95 a month for Internet
Modem Lease fee for the last 8 months.
Time Warner Cable used to offer use of its cable modem hardware for free
for its customers if you supplied your own router. This all changed starting 8 months ago when TWC started
charging the monthly $3.95 fee to all its customers who were using their
equipment. This little fee has
added up to $31.60 (8 x $3.95) over time. I
was quite annoyed with myself for missing that sneaky charge.
The second surprise with my Internet account was that Time Warner Cable has just decided to increase their Internet Modem Lease fee to $5.99 a month! This little $2.04 monthly fee increase makes the new Internet Modem Lease fee $71.88 a year. Now I was getting mad at Time Warner.
The second surprise with my Internet account was that Time Warner Cable has just decided to increase their Internet Modem Lease fee to $5.99 a month! This little $2.04 monthly fee increase makes the new Internet Modem Lease fee $71.88 a year. Now I was getting mad at Time Warner.
I
knew I had to stop paying for this stupid and sneaky fee like a chump.